Resources

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Optimising collections payments: Embracing innovation, VRPs, and customer-focused solutions

Using AI to identify vulnerability, fostering trust and making data-driven decisions: Flexys meets Serene

Webinars & Podcasts

Report: The transformative power of open banking in debt collection

How can credit unions reduce late payments without losing member trust?

Growth, internationalisation and customer-centric product development: Flexys meets Paddle

Webinars & Podcasts

How to support older customers struggling with debt

How to avoid the sludge practices your customers hate

Buy To Build, AI personalisation and evolving expectations: Flexys meets Plumery

Webinars & Podcasts

Plain Numbers guest blog: Why financial communications need to change

Collections tech, regulation and avoiding implementation pitfalls: Flexys meets Arum

Webinars & Podcasts

2024 at Flexys: Milestones, moments and looking ahead

Event round-up: Flexys Community Day

Better communication, accurate data, and efficient reporting: Flexys meets Plain Numbers

Webinars & Podcasts

5 ways to avoid foreseeable harm in debt collection

Prevention is better than cure: how to spot and support customers approaching arrears

Webinars & Podcasts

Webinars and replays

The ultimate measure of excellent support is actively seeking out customers who might be struggling to pay their bills and offering help to resolve their situation before they fall into arrears.