Concentrix and Flexys announce strategic partnership to deliver scalable technological solutions globally
London – May 2026 – Concentrix and Flexys today announced a strategic partnership that brings together Flexys’ digital-first debt management and collections software, with Concentrix’ global delivery capability, operational resilience and scale. The partnership will enable Flexys to scale more effectively in response to increasing client demand, with Concentrix providing systems integration, delivery and support expertise.
Working alongside a global technology partner will allow Flexys to extend its reach, while continuing to focus on the strength and development of its core platform. For Concentrix, the collaboration represents an opportunity to deliver expanded value to clients by integrating Flexys’ proven debt management technology.
In an economic landscape defined by heightened regulatory scrutiny, the integration of Flexys’ specialist technology augments Concentrix’ global Collections practice. This partnership enhances a workforce of over 13,000 specialists across 25 countries by merging Flexys’ technology with Concentrix’ established expertise in AI-driven delivery, agentic processes, data analytics, compliance and operational resilience.
By combining these strengths, the partnership offers clients in the Financial Services, Utilities and Telecommunications sectors a fully integrated, end-to-end solution. This approach not only addresses immediate compliance and performance priorities but also ensures long-term scalability and sustained customer value.
"This partnership reflects a shared ambition to deliver technology-enabled outcomes at scale,” said Claire Christie, GVP, Service Delivery, Concentrix. “By combining Flexys’ platform with Concentrix’ technology, data and delivery capabilities, we’re creating integrated solutions that help clients navigate regulatory complexity, drive performance and scale with confidence."
"Partnering with Concentrix is a pivotal step in our growth journey,” said James Hill, CEO, Flexys. “By combining our technology with Concentrix’ global footprint and operational scale, we can meet the increasing demand for our software more rapidly than ever before. This collaboration allows us to focus on what we do best - innovating our core technology - while ensuring our clients benefit from world-class systems integration and support."
The partnership will also enable Flexys software to reach a broader audience through Concentrix global footprint. Further details on expanded capabilities and offerings will be shared in due course.
About Concentrix: Powering a World That Works
Concentrix Corporation (NASDAQ: CNXC), a Fortune 500® company, is the global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fuelled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.
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