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Building Societies, Credit Unions and Mutuals

Collections software designed for building societies, credit unions and other mutuals

Member-first collections built around fairness and affordability.

Challenges

1

High admin load for small teams

3

Rising member arrears

2

Need for member-focused, non-aggressive strategies

4

Limited automation in legacy systems

How we can help

Member-centric workflows

Custom journeys designed to protect relationships and treat members fairly.

Digital self-service tools

Members can propose payment plans, update contact details, or request help - anytime.

Compliance made easy

Easily meet FCA requirements with built-in transparency and auditable logic.

Affordable, cloud-based software

Use what you need and scale at your pace.

Find out more about how we help mutuals deliver collections with care.

Resources

View all our resources

How to tackle debt management challenges in UK mutuals

Transforming credit unions, collaboration and financial inclusion: Flexys meets Not the Odd One Out

Webinars & Podcasts

Flexys partners with CU Share to transform debt management for credit unions

How mutuals can balance ethics and efficiency when helping members in arrears

How can credit unions reduce late payments without losing member trust?

5 ways automation transforms debt collection

Our customers

What they say

Our clients can create the best debt resolution for each of their customers.

This helps them to exceed expectations and collect more, faster.

Interested? Let’s talk.