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Credit Card Providers

Scalable debt collection software for Credit Card Providers

Streamline recovery and support cardholders with intelligent, automated collections journeys.

Challenges

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Large portfolios with frequent delinquency

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Growing demand for digital self-service

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Regulatory scrutiny (FCA, Consumer Duty)

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Difficulty in segmenting cohorts

How we can help

Early warning triggers

Identify risk patterns, including missed Direct Debits, prompting early contact before accounts fall into deeper arrears.

Omnichannel conversations

Engage cardholders where and when it works for them across portal, SMS, email or call.

Dynamic segmentation and repayment options

Present real-time options and apply fees based on comprehensive segmentation, affordability data and behavioural insight.

Regulatory confidence

‍FCA-ready audit trails and configurable journeys aligned with Treating Customers Fairly principles.

Discover how Flexys helps Credit Card Providers reduce delinquency and retain more customers

Resources

View all our resources

4 reasons why outdated debt collection software is a risk to your business

Beyond the SFS: Assessing affordability in today’s financial reality

Webinars & Podcasts

5 ways to avoid foreseeable harm in debt collection

Our customers

What they say

Our clients can create the best debt resolution for each of their customers.

This helps them to exceed expectations and collect more, faster.

Interested? Let’s talk.