How can I drive efficiency and reduce the cost to collect while improving customer service?
How can I unlock the potential of data to enhance efficiency?
How can I protect my organisation’s reputation and comply with regulatory requirements?
How can I reduce my organisation’s exposure to bad debt provisioning (IFRS9)?
Our suite of intelligent debt collection solutions help you gain a greater understanding of the needs of customers in arrears, maximise your operational efficiency, reduce costs and ultimately ensures you achieve the best results.
The Flexys range of easy-to-deploy modules protect the integrity and reputation of your business by ensuring that you treat your customers appropriately and fairly, taking into account their financial and emotional wellbeing.
Get in touch today to find out how we can work together to implement our solutions and start seeing results within a matter of weeks.
Flexys deliver collections solutions that empower your customers and collections agents to work collaboratively. This fresh thinking results in an increase in call centre capacity, a reduced cost to collect, improved customer service and the assurance that regulatory requirements for fairness and managing customer vulnerabilities are met.
We call this Intelligent Debt Resolution.
Flexys provides modular and highly scalable solutions for the digital age, integrating cutting edge machine learning to enable collaborative self service in early stage collections through to DCA Management, litigation and write off.
Our cloud-based SaaS solutions maximise operational efficiency, reduce the cost to collect and ensure that you deliver the best possible customer service, while protecting your business from reputational and regulatory risk.
Digital self-service collections on mobile, tablet or PC
Collect is our modular call centre solution for segmentation, workflow, treatment and agent management
Litigation and DCA management.
The right message across the right channel at the right time
Machine learning to automate strategy optimisation, identify customer segments, define sentiment
17th July 2019
Christopher Woolard, Executive Director of Strategy and Competition at the FCA, gave an interesting speech at the AI ethics in the financial sector conference at The Alan Turing Institute yesterday. As Flexys conducts its own...
17th July 2019
There is real momentum behind the Money and Mental Health campaign to revisit the Consumer Credit Act (1974) and replace what is considered to be outdated and potentially unhelpful wording in ‘debt letters’ with alternative...
