At Flexys we develop and deliver agile and responsive solutions that exceed expectations. The technology we have chosen combined with our proven methodology means we can deliver and integrate our solutions in a simple, quick and painless way.
Combining decades of collections knowledge and experience with a forward-thinking, customer-driven style, Flexys are able to deliver continual improvement using an agile approach.
If you have Control it puts all this within reach.
Flexys Control provides a modern end to end collections platform that enables creditors to engage with their customers on their preferred channel at the right time, using targeted language. We ensure customers are treated appropriately and fairly taking into account their current circumstances. This gives greater understanding of the needs of customers whilst maximising operational efficiency, reducing costs and delivering the best possible service.
Digital collection engagement on any device or platform.
Call centre debt resolution, segmentation, treatment and agent management.
Litigation and DCA management.
The right message across the right channel at the right time.
Machine learning to automate strategy optimisation, identify customer segments, define sentiment.
19th September 2018
As a society we have recently been described as “always on” and according to the 2018 Deloitte Consumer Review Digital Predictions Report, “The smartphone is likely to become increasingly fundamental to how we operate on...
16th July 2018
On the 5th July I joined a host of utility companies and suppliers for the Utility Week Consumer Vulnerability conference at 99 City Road, London. The event was attended by a range of organisations and...