What we do

"Choosing a partner can be a difficult choice, but if you spend sufficient time assessing the field, you know when you’ve met the right one."

"Most recently you and your team were instrumental to our response to Covid, which enabled us to not only take great care of our customers at their time of need but also ensure as a business, the pandemic didn't blow us off course."

"We have been impressed with Flexys’ blend of enthusiasm and pragmatism in testing and adopting new approaches to improve outcomes for clients and their customers."

"The global pandemic has only served to highlight the importance that applications of AI are underpinned by a strong sense of corporate responsibility and ethical behaviour. These are values where we have found common cause with Flexys since the start of our collaboration.”

"Billing Finance partnered with Flexys following the successes of MotoNovo and have seen very positive results even early in our journey and product development. A great team to work with."

"The ethos of your company was one of the main reasons I chose you to partner with us. I look forward to all the new exciting developments in both our futures."

“We selected Flexys as our partner to develop this specific solution as it puts the end customer at the heart of the solution. The technology is an effective solution that helps both banks and their customers, and I’m confident that it can be applied to a breadth of other scenarios in the future.”

"Flexys’ genuine partnership approach is unique within the market and they have a creative and innovative way of thinking. They’re always guiding us towards what else technology can do to make our business better."

"Flexys really understand our business and have been responsive in delivering technology that adds a great deal of value to our collections team and ultimately, to our customers."

"We chose Flexys because of their innovative approach. They bring a wealth of experience and knowledge from the finance sector and they really understand collections. Whereas other potential suppliers we spoke with offer solutions that are “off-the-shelf”, Flexys were far more adaptable to our business and customer needs. They've been helping us create a solution for the future, not one based on what’s already been done."

"A fantastic partnership that evolves Collections strategy into the digital age with a powerful focus on meeting the differing needs of our customers. It has been positive working together to build a flexible digital solution that positions us for the future!"

"Customers in arrears can now access online services to help them create a budget and resolve their arrears at a time and place convenient to them. This digital innovation means we can concentrate resources where they are needed most and engage with customers using the channels they prefer."

"It’s at times like these that businesses need to move quickly and get the right technology in place so that customers can get the right assistance as soon as possible. With the Flexys evaluation tool rapidly delivered and up and running in days, our advisors are now better placed to reach customers who need our help more quickly and prioritise those in the most difficult circumstances."

“Flexys were able to deliver changes in 2 days where our existing supplier took 6 months or more.”

"With Flexys, we found everything we were looking for."

"When COVID hit, we quickly created some specific journeys within our digital platform. We worked with Flexys to very quickly get that up and running. Digital for us, was a game-changer.”

“We did an NPS survey around the COVID journeys (created with Flexys) and had an NPS score of +72 which is world-class, certainly in debt collection.”

“We couldn’t have been happier with the service provided by Flexys, they have been brilliant.”

“We are delighted to be partnering with Flexys. We like the team, and we like their solution, and we are confident Flexys will help us develop a market-leading Servicing and Collections operation for the benefit of our customers.”