Mitigate reputational risk by identifying customer vulnerability.
Maximise engagement by allowing your customers to use channels they love.
Reduce cost and improve revenue by using AI to create customer appropriate journeys.
Continually improve results by testing and measuring new ideas.
Our suite of intelligent debt collection solutions help you gain a greater understanding of the needs of customers in arrears, maximise your operational efficiency, reduce costs and ultimately ensures you achieve the right debt resolution.
The Flexys range of easy-to-deploy modules protect the integrity and reputation of your business by ensuring that you treat your customers appropriately and fairly, taking into account their financial and emotional wellbeing.
Get in touch today to find out how we can work together to implement our solutions and start seeing results within a matter of weeks.
At Flexys we develop and deliver agile and responsive solutions that exceed expectations. The technology we have chosen combined with our proven methodology means we can deliver and integrate our solutions in a simple, quick and painless way.
Combining decades of collections knowledge and experience with a forward-thinking, customer-driven style, Flexys are able to deliver continual improvement using an agile approach.
Flexys Control provides a modern end to end collections platform that enables creditors to engage with their customers on their preferred channel at the right time, using targeted language. We ensure customers are treated appropriately and fairly taking into account their current circumstances. This gives greater understanding of the needs of your customers whilst maximising operational efficiency, reducing costs and delivering the best possible service.
Digital collection engagement on any device or platform.
Call centre debt resolution, segmentation, treatment and agent management.
Litigation and DCA management.
The right message across the right channel at the right time.
Machine learning to automate strategy optimisation, identify customer segments, define sentiment.
11th January 2019
Coffee and a catch up: Francesca Can you tell us about your background and your career so far? I started with a degree in Computer science with a specialisation in human and computer interaction from...
9th January 2019
We meet the Flexys Research and Development team and ask how these emerging technologies can increase the amount of debt collected while driving down costs and maximising efficiency. 1. Let’s start with a simple definition...
