Ethical, efficient debt collection for residential Water Providers
Serve household customers fairly, efficiently and in full compliance.
Challenges
1
Regulatory pressure from Ofwat and the Consumer Council for Water
3
Managing large vulnerable customer populations
2
Rising arrears linked to cost-of-living pressures
4
Manual, siloed workflows
Our customers
What they say
“It’s totally transformed the way we work and the way we’re managing our collections processes.”
“Flexys are undoubtedly one of the best partners we’ve worked with.”
Our clients can create the best debt resolution for each of their customers.
This helps them to exceed expectations and collect more, faster.