Utility Week - Consumer Vulnerability & Debt Conference 2026

30 September 2026, The Birmingham Conference and Events Centre

We're looking forward to sponsoring Utility Week's Vulnerability & Debt Conference 2026.

You’ll find us at our stand throughout the event, talking all things collections, vulnerability management and customer engagement. Whether you're looking to improve customer outcomes, streamline processes or better support vulnerable customers, we'd love to chat.

We'll be discussing:

  • Identifying vulnerability earlier and providing the right support at the right time
  • Balancing customer outcomes with operational and commercial objectives
  • Using data and automation to create more personalised customer journeys
  • Building collections strategies that are effective, compliant and customer-focused

If you're attending, come and say hello.

When?
Wednesday 30th September 2026

Where?
Birmingham Conference & Events Centre (BCEC), Birmingham

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