Case study: Flexys and MotoNovo–managing exceptional demand | Flexys

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Case study: Flexys and MotoNovo–managing exceptional demand

by Flexys Marketing Team

Managing exceptional demand and turning frustration into advocacy

Like all lenders, MotoNovo Finance experienced an extraordinary spike in call volumes as the UK went into lockdown in late March 2020. Flexys created and supplied a digital hardship journey that showed the following results…

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