How to optimise your debt communications | Flexys


How to optimise your debt communications

Join this knowledge-sharing webinar to get tips from engagement and human behaviour specialists on how to make your communications with customers in arrears count.

Find out how to optimise your debt communications to

  • drive more engagement
  • avoid foreseeable harm
  • enable informed decisions
  • promote positive outcomes

Our expert guests, Lexi Mills and Charlie Nixon, share data-driven engagement and behavioural design insights to help debt collection teams optimise their communications, engage more customers and avoid foreseeable harm.

🗓️ Thursday, April 18th 2024
🕧 12.30 pm BST
⌛ 45 minutes


✅ Get behavioural insights into creating accessible communications

✅  Enable informed decisions and avoid barriers that might cause detriment

✅ Compare your own approach against best practice

🎤 Interactive Q&A – ask the experts about your communications challenges

💡Come away with new ideas to help you avoid common obstacles to engagement and connect with customers in debt.💡


Watch the replay here

Special guest bios

Lexi Mills, CEO at Shift6 Studios. Lexi is a multi-award-winning engagement expert and public speaker specialising in data-driven business intelligence. Lexi has delivered thought-provoking talks at a number of Credit and Collections conferences, including MALG.

Photo of Charlie Nixon

Charlie Nixon, Behavioural Architect Manager at Cowry Consulting. Charlie m

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