Collaborate | Flexys

24/7 digital self-service collections on mobile, tablet or PC

  • Seamless digital customer journey that reduces the cost to collect
  • More debt collected and improved debt resolution across the cycle
  • Reduced broken commitments through a first-time resolution
  • Enhanced business reputation – treating vulnerable customers fairly

 

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Collaborate is our digital self-service collections solution that lets you engage with customers in arrears in a dynamic and flexible way. This encourages greater take up of offers, promises and more sustainable arrangements, resulting in more debts resolved and more revenue collected.

  • Collaborative engagement, not confrontational
  • Fair and appropriate arrangement and promise creation
  • Seamless and inclusive customer journey
  • Cloud-native solution– continually improved and always up-to-date
  • Rapid delivery ensures quick time-to-value for your business

For the vast majority of customers in arrears, Collaborate eliminates the need for collections letters and expensive agent calling. Collaborate is delivered as a digital cloud solution, implemented and delivering improved collections performance within a matter of weeks. It works with legacy systems and digital platforms as well as integrating seamlessly with other Flexys modular solutions to deliver a complete end-to-end enterprise collections system.

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