Solutions | Flexys
Collaborate

Digital self-service collections on mobile, tablet or PC

  • Seamless digital customer journey reduces cost to collect
  • More debt collected and improved debt resolution
  • Reduced broken commitments through a first-time resolution
  • Enhanced business reputation – treating vulnerable customers fairly

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Collect

Modular call centre solution for, segmentation, treatment, agent management and debt resolution

  • Augmented intelligence for effective arrangements every time
  • “Segments of one” – actions are timely, appropriate and relevant to the debtor’s circumstances.
  • Control in your hands, not IT or a Supplier
  • Effortlessly performance monitoring across the collections landscape

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Contain

Machine learning to automate strategy optimisation, identify customer segments, define sentiment

  • Machine learning powered optimisation
  • Event streams for configurable data extracts
  • A single ruleset and database end to end

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Cognition

Machine learning to automate strategy optimisation, identify customer segments, define sentiment and identify vulnerability

  • Increases your recovery rates from late stage debts
  • Optimises values of debt sales
  • Protects your business reputation with customers and consumers
  • Helps rehabilitate customers and build loyalty
  • Reduces call centre workloads
  • Lower cost to collect
  • Implement multiple integrated strategies to address specific collections issues.

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Connect

The right message across the right channel at the right time

  • Selects the best communications channel strategy
  • Continuous communications improvement

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