Financial Services: new collections technology & dealing with vulnerable customers
This Refreshing Collections podcast examines the challenges and advances in debt management in the financial services sector.
The first podcast brings together The Royal Bank of Scotland, Monzo and the Money Advice Trust. A range of guests represented fintech, both established and challenger banks plus the opinions of a debt advice charity.
The guests discuss how collections has changed over the past few years and look forward to the advantages and opportunities which new technology will deliver.
Financial Services: New collections technology & dealing with vulnerable customers