E-Guides
Breaking the cycle: replacing legacy debt management software
Replacing legacy collections software with minimum risk and maximum benefits For decades, collections software has...
Resources
E-Guides
Positive steps for utility collections teams planning for 2021 and beyond
Customers are living through the deepest recession since records began. How their utility provider responds...
E-Guides
Helping customers in vulnerable circumstances: what is the role of collections technology?
This guide sets out how your organisation’s policies for helping customers in vulnerable circumstances can...
Resources
Bridging the Digital Divide: how can building societies ensure positive outcomes for non-digital members?
The Digital Divide Most of us struggle to imagine life without digital connectivity. We Whatsapp...
Resources
Debt collection as a customer service
Challenger organisations across many sectors are promoting easy-to-access, flexible customer service as a differentiator with...
News & Opinion
An interview with the Chief Information Security Officer at Flexys
Dr David Scholefield talks his role as CISO at Flexys David, can you tell us...
News & Opinion
Accountability: the FCA on Artificial Intelligence in financial services
Christopher Woolard, Executive Director of Strategy and Competition at the FCA, gave an interesting speech...
News & Opinion
Flexys Solutions appoints Chief Information Security Officer
David Scholefield joins Flexys at a time of significant growth for the debt management solution...
News & Opinion
Customer-centric design drives better debt collection service
In the last five years, debt collection has become the focus of transformative thinking that...
Podcasts
Refreshing Collections Podcast: Episode 2 Utilities
The second Refreshing Collections podcast examines debt collection issues faced by the utility sector. For...
News & Opinion
“If only we knew…” How machine learning is revolutionising utility sector debt collection
Flexys featured in Flex magazine, Utility Week’s new technology quarter
Events
Flexys hosts innovative Energy Forum to share best practice
Debt collection software specialist Flexys Solutions hosted the innovative Energy Forum at Future Space on...
News & Opinion
Is there a role for Open Banking in digital-first debt collection? And will customers use it?
Open Banking promises faster and more convenient ways to control and share our financial data...
News & Opinion
Catching the wave – how digital-first collections is driving better outcomes
As debt collection moves into the digital age, it’s valuable to take a holistic view...
Podcasts
Refreshing Collections Podcast- financial services episode
The new series of Refreshing Collections Podcasts examines the challenges and advances in debt management...
News & Opinion
The formula for utility debt collection success
Flexys featured in Flex magazine, Utility Week’s new technology quarter Read the full publication: https://utilityweek.co.uk/flex-power-generation/