News & Opinion
Consumer debt: new banks seek debt collection systems with a good cultural and technological fit
As challenger banks continue to increase their market share and with economic uncertainty looming, many...
News & Opinion
News & Opinion
Don’t wait til it’s raining to fix the roof: are your processes ready to cope under pressure?
As rising bills and economic uncertainty put pressure on household budgets, energy providers are looking...
News & Opinion
As water utilities prepare for C-MeX, can debt collection play a role in improving satisfaction rates?
“Collections is a service; if we can get that message across in a friendlier way...
News & Opinion
Flexys hosts Energy Forum roundtable event this October 2019
This October, Flexys is once again hosting the Energy Forum roundtable, chaired by Ian Parry,...
News & Opinion
Taking a firm line on accountability. How the FCA sees Artificial Intelligence working in financial services
Christopher Woolard, Executive Director of Strategy and Competition at the FCA, gave an interesting speech...
News & Opinion
Round up of the Utility Week Consumer Vulnerability Conference in London 2019
On Thursday Flexys attended the Utility Week Consumer Vulnerability Conference in London. With attendees from...
News & Opinion
Flexys Solutions appoints Chief Information Security Officer
David Scholefield joins Flexys at a time of significant growth for the debt management solution...
News & Opinion
Engage, serve, retain and build trust – a customer-centric approach to debt collection is driving better design and improving revenue
In the last five years, debt collection has become the focus of transformative thinking that...
News & Opinion
What questions can we ask of Machine Learning?
Find out how our solutions can help your collections operation: www.flexys.com/solutions/collaborate/
News & Opinion
Why ethical & efficient debt collection matters
Our solutions
News & Opinion
Does a digital-first approach to debt collection mean the DCA has had its day?
Operational decisions have to be made on more than a wish. Resources are always working...
News & Opinion
Is there a role for Open Banking in digital-first debt collection? And will customers use it?
Open Banking promises faster and more convenient ways to control and share our financial data...