News & Opinion
Does a digital-first debt collection strategy mean digital only?
Earlier this year, I attended the Money Advice Liasion Group’s South West meeting and presented...
News & Opinion
News & Opinion
Shifting up a gear: MotoNovo Finance transforms services for customers in arrears
MotoNovo Finance, one of the UK’s fastest-growing independent finance companies, has transformed its services for...
News & Opinion
Do more with less: digital debt collection for utilities is no longer a luxury, it’s a necessity.
With tough price controls demanded by the Ofwat, every option for reducing unnecessary cost is...
News & Opinion
Can debt collection departments meet demand without increasing the cost to serve?
Every collections manager knows there are finite resources with which to do the job. As...
News & Opinion
Admiral Loans selects Flexys for digital debt management solution
Admiral Financial Services has become the latest credit provider to deploy a Flexys digital debt...
News & Opinion
When it comes to debt management, is your billing system a help or a hindrance?
uSwitch.com reports that 56% of debtors had not been contacted by their supplier about their...
News & Opinion
Securing the Brave New World: can utilities trust their consumers’ data to AI?
Flexys featured in Utility Week
News & Opinion
New banks seek debt collection systems with a good cultural and technological fit
As challenger banks continue to increase their market share and with economic uncertainty looming, many...
News & Opinion
Don’t wait til it’s raining to fix the roof: can your collections processes cope under pressure?
As rising bills and economic uncertainty put pressure on household budgets, energy providers are looking...
News & Opinion
As water utilities prepare for C-MeX, can debt collection play a role in improving satisfaction rates?
“Collections is a service; if we can get that message across in a friendlier way...
News & Opinion
An interview with the Chief Information Security Officer at Flexys
Dr David Scholefield talks his role as CISO at Flexys David, can you tell us...
News & Opinion
Accountability: the FCA on Artificial Intelligence in financial services
Christopher Woolard, Executive Director of Strategy and Competition at the FCA, gave an interesting speech...