News & Opinion
Credit Strategy: How did Debt Collection Teams Manage the ‘Ultimate Test’?
In this month’s Credit Strategy Magazine, find out how debt collection teams managed the ultimate test of capacity, resilience and customer service during the recent lockdown and beyond.
Mark Porter of MotoNovo Finance, Sam Challenger of Billing Finance and Kit Wilson of Dwr Cymru Welsh Water explain what worked, what didn’t and where they go from here as we face the most severe economic downturn in modern times.