We are pleased to announce that Flexys has been awarded G-Cloud 13 Framework approved supplier status by the Crown Commercial Service.
From 9th November 2022, the public sector will be able to select Flexys as an approved supplier of cloud-native debt management, collections and recovery software and, via a shortened procurement process, take advantage of the enhanced performance, cost-effectiveness and positive customer experience that has been proven within the banking, utility and financial services sectors.
- Accessible and dynamic digital collections journey that reduces the cost to collect
Easy-to-use by design – reduces dropout, allowing the maximum number of customers to resolve their debt episodes successfully with no agent intervention
- Collaborative digital engagement reduces confrontation
Use data to inform the customer journey in real-time, delivering a relevant, timely and personalised experience for every customer
- Fair, appropriate and sustainable arrangement and promise creation
Using your organisation’s parameters, create arrangements that are compliant and affordable to maintain – reduce broken commitments through a first-time resolution
Flexys CEO, James Hill, commented ‘I am delighted that Flexys can now provide its market-leading debt management solution to the public sector. At a time when resources are stretched and the spotlight is on both the cost to collect and delivering positive outcomes for customers, the elastic capacity created by our digital-first solution will help to preserve human resources for those who need them. We look forward to working collaboratively with the sector to meet its collections challenges.’
Talk to our team about how to evolve your collections operation to deliver fair, appropriate and sustainable debt resolution and a vastly reduced cost to collect: