Replacing legacy collections software with minimum risk and maximum benefits
For decades, debt collection software has been delivered as a monumental project that requires a large upfront investment with limited flexibility and a long time to realise value. This state of affairs has led to many existing collections systems staying in place for longer than they should have. Familiarity is stifling progress.
As the digital world advances, legacy suppliers may seek to modernise by ‘porting’ on-premises systems to the cloud (to make them cloud-enabled) without delivering the considerable business advantages of a born in the cloud, microservices collections platform.
It doesn’t have to be this way.