Find out how a leading motor finance provider is successfully managing the return from payment ‘holidays’ using a debt management system from Flexys.
MotoNovo Finance was able to manage payment deferrals by quickly augmenting their Flexys digital debt management platform to deliver bespoke, COVID-specific digital customer journeys. This enabled them to react promptly to emerging guidance from the Financial Conduct Authority and to minimise the financial impact of payment breaks. The digital journey supplied by Flexys to manage the end, or extension, of payment deferrals, achieved a 73% completion rate allowing MotoNovo to plan with certainty at a time of global upheaval.
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