E-Guides
Five Critical Requirements for a Twenty-First-Century Collections System
When the time comes to replace your existing collections system, there are some key advantages...
E-Guides
E-Guides
Housing Technology: is fear of change hampering housing income teams?
More than ever, every penny counts. In the current economic squeeze triggered by the COVID...
E-Guides
Managing housing arrears in 2022: delivering flexibility, speed and control to income teams
The COVID-19 pandemic continues to have an impact on housing associations and their tenants with...
E-Guides
Cloud-native or cloud-based technology – what is the right choice for debt collection?
If you’re researching your next debt collection system or considering an ‘upgrade’, you will have...
E-Guides
Bridging the Digital Divide: how can building societies ensure positive outcomes for non-digital members?
The Digital Divide Most of us struggle to imagine life without digital connectivity. We Whatsapp...
E-Guides
Helping customers in vulnerable circumstances: what is the role of collections technology?
This guide sets out how your organisation’s policies for helping customers in vulnerable circumstances can...
E-Guides
Positive steps for utility collections teams planning for 2021 and beyond
Customers are living through the deepest recession since records began. How their utility provider responds...
E-Guides
Case study: Improving Liquidity In a Crisis
Find out how a leading motor finance provider successfully managed the challenges of the COVID...
E-Guides
Breaking the Cycle: Replacing Legacy Debt Management Software
Replacing legacy collections software with minimum risk and maximum benefits For decades, debt collection software...
E-Guides
Case study: Flexys and MotoNovo–Managing Exceptional Demand
Managing exceptional demand and turning frustration into advocacy Like all lenders, MotoNovo Finance experienced an...
E-Guides
From Shock to Strategy: Post COVID-19 Actions for a Resilient Debt Collection Operation
Both lending and debt collection have been disrupted over the last month and previously reliable...