Recruit, outsource or automate? The choices facing debt collection operations in the event of a post-Brexit downturn.
19th August 2019
As we draw closer to leaving the EU on October 31st and with no clear political decision on what form that exit will take, some crucial planning decisions lie ahead for collections managers. It’s logical...
Debt Collection as a Customer Service
5th August 2019
Challenger organisations across many sectors are promoting easy-to-access, flexible customer service as a differentiator with their more traditional competitors and in the process, are altering the scope and nature of those services across the board....