The financial sector, in particular traditional banks are facing a wave of competition from new entrants who come armed with flexible technology stacks and adaptable approaches. These “new arrivals” are far more able to meet the demands of customers in our “digital first” and “always on” society.
The rise of innovative technology, combined with increased regulation and a shift in consumer behavior has meant financial organisations are now having to take a closer look at their operational functionality paying particular attention to providing a more customer centric, digitally focussed approach to collections.
Jean-Louis Bravard, director at Burnt-Oak Partners and former CIO at JP Morgan, said “UK banking IT faces major challenges”.
This is why Flexys has developed a solution that works for the entire spectrum of financial organisations, new and traditional. Our collections solutions can be seamlessly integrated with both new and legacy IT infrastructure. What is more, our new modular approach to debt collection is set to revolutionise the way collections systems are implemented into organisations.
Fresh thinking from Flexys means that replacing an ageing collections system no longer has to be a costly, capital intensive long term IT project. In its place is the concept of fast modular solutions that can be integrated and extended over time to provide a complete enterprise-wide collections solution suite. This modular approach to delivery means that a solution to address a specific collections issue, such as digital customer self service, can be providing a return on investment in a matter of weeks at the same time as being the first progressive step to legacy system replacement.
We are at the forefront of a new wave of collections implementations, with lower project costs, a significant benefits list that cannot be ignored and a team of collections experts that live and breath collections strategies, we know we can make a difference to your Financial organisation.