24/7 digital self-service collections on mobile, tablet or PC
- Seamless digital customer journey that reduces the cost to collect
- More debt collected and improved debt resolution across the cycle
- Reduced broken commitments through a first-time resolution
- Enhanced business reputation – treating vulnerable customers fairly
Collaborate is our digital self-service collections solution that lets you engage with customers in arrears in a dynamic and flexible way. This encourages greater take up of offers, promises and more sustainable arrangements, resulting in more debts resolved and more revenue collected.
- Collaborative engagement, not confrontational
- Fair and appropriate arrangement and promise creation
- Seamless and inclusive customer journey
- Cloud-native solution– continually improved and always up-to-date
- Rapid delivery ensures quick time-to-value for your business
For the vast majority of customers in arrears, Collaborate eliminates the need for collections letters and expensive agent calling. Collaborate is delivered as a digital cloud solution, implemented and delivering improved collections performance within a matter of weeks. It works with legacy systems and digital platforms as well as integrating seamlessly with other Flexys modular solutions to deliver a complete end-to-end enterprise collections system.